Account Information

1

Open the app and click the "My Profile" button. On the "My Profile" screen, expand the "Account Information" section.

Press the "pencil" icon on the right-hand side of the email address field. You will be taken to "Change Email Address" screen.

2

On the "Change Email Address" screen, enter a new valid email address and your current password. Press "CHANGE EMAIL ADDRESS" to confirm the change.

3

After changed email address, a message will pop-up at the bottom of the screen that says "Change email request is sent successfully, check your new email box".

4

You will receive an email to update your email address. Press "Click here to confirm your email address update".

5

After you have confirmed your email address update, you can log in using your new email address and password.

1

Open the app and click the "My Profile" button. On the "My Profile" screen, expand the "Account Information" section.

Press "SET" and wait for the following message at the bottom of the screen: "Password reset requested - check your email".

Note: Only accounts created with Google or Facebook will see the "SET" button.

2

You will receive an email to set a new password for your account. In the email, click the button: "Click here to set a new password".

3

It will redirect you to a page to enter your new password and re-enter your password to confirm. Press "Submit" to change your password.

4

After your password successfully changed, you can log in using your email address and password.

1

Open the app and click the "My Profile" button. On the "My Profile" screen, expand the "Account Information" section.

Press the "pencil" icon on the right-hand side of the password field. You will be taken to "Change Password" screen.

2

You will be asked to enter your old password and new password. Press "CHANGE PASSWORD" to save your new password.

3

After the password has been changed, a message will pop-up at the bottom of the screen that says: "Password changed successfully".

1

Press "Menu" at the bottom of the screen when you first open the app. On the resulting pop-up, press "Log In".

2

On the "Log In" screen, scroll down to the bottom and press "RESET PASSWORD".

3

On "Reset Password" screen, you will be asked to enter your registered email address - press "REQUEST PASSWORD RESET".

4

After submitting your request, a message will pop-up at the bottom of the screen that says "Password reset requested - check your email".

5

You will receive an email to set a new password for your account. In the email, click the button "Click here to set a new password"

6

It will redirect you to a page to enter your new password and re-enter your password to confirm. Press "Submit" then your password was successfully changed.

7

After you have confirmed your password update, you can log in using your email address and password.

1

Open the app and click the "My Profile" button. On the "My Profile" screen, expand the "Account Information" section.

Select and press "CONNECT WITH GOOGLE" or "CONNECT WITH FACEBOOK".

2

Press "Allow" to give Manage My Pain permission to access your Google or Facebook profile. Nothing other than your email address and Profile image is shared with Manage My Pain.

Once Manage My Pain is given access, you may log in to the app using Google or Facebook instead of manually entering in an email address and password.