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Drop us a line if you can't find what you need in the User Guide or FAQ.

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Contact Us
User Guide
FAQ
If you're having problems with the app or need more help, you can reach us via email.
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go to contact us screen
Contact our customer support
Open the app, press "Menu" at the bottom of the screen. You will be shown a pop-up at the bottom of the screen - select "Contact Us".
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send an email screenshot
Send an email
Your default email app will be opened with pre-defined information.

You can then provide additional information for our customer support team.When you are finished, simply press the "send" icon.
To understand how the application work we provided a user guide to help you use the app step by step.
1
go to user guide screen
Go to User Guide screen
Open the app, press "Menu" at the bottom of the screen. You will be shown a pop-up at the bottom of the screen - select "User Guide".
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user guide categories
User guide categories
There will be five categories, "Getting Started", "Results", "Reports", "My Profile" and "Settings".

Within each, step-by-step guides will show you how to use the application.
If you have general questions that you want to know about the application, you can check our Frequently Asked questions page.
1
go to faq screen
Go to FAQ screen
Open the app, press "Menu" at the bottom of the screen. You will be shown a pop-up at the bottom of the screen - select "FAQ".
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FAQ categories
FAQ Categories
There will be five categories, "Getting Started", "Results", "Reports", "My Profile" and "Settings".

Within each, answers to frequently-asked questions are provided.

Frequently Asked Questions

Do you have questions?
You can browse the topics to find what you are looking for.